"For more than 15 years Steve Hall has been a true Prism enthusiast, and since he took over Gone With the Wind Kites (now Chico Kites) in 2001 he has been one of our most knowledgeable dealers, shipping Prism kites around the world and backing us up with some of the best customer service in the business. When people call us looking for a solid online retailer, we refer them to Steve knowing that they'll get the right advice from someone who knows almost as much about our kites as we do. We talk business with him almost daily, and it's been a real treat to have a retailer out there who we know will go the extra mile to give people the level of knowledge and support that we believe in."